Many businesses are seeing the value of installing scheduling software into their websites, apps, and social media presence. With more people online, it’s a lot faster for clients to book online rather than the old method of paper records. This is why it’s necessary for businesses to find the right online appointment scheduling software for their business.
So, between two popular software providers, Vagaro and Acuity Scheduling, which one is better? Well, both business scheduling software programs come with their own advantages, so it’s important to consider what matters for your business interests and which one can give you the best value for your money. In this article, we’ll compare the two scheduling apps and help you weigh out all your options.
Vagaro offers scheduling and management software to salons, spas, and fitness centers. Aside from online client bookings, appointment setting, intake forms, and other custom forms, Vagaro provides multiple solutions for businesses trying to create an effective online presence. Businesses can use Vagaro Merchant Services for marketing, website building, live streaming, inventory tracking reports, analytical tools, billing and invoices, contactless payments, payroll software, and other additional services.
Acuity Scheduling is a product of Squarespace that offers multiple scheduling features. Clients can view your available appointment slots, schedule upcoming appointments, and fill in intake forms. Acuity Scheduling can be used on various websites (even those not hosted by Squarespace) and can be paired with other third-party apps and software.
|Pricing||Starts at $25 per month30-day free trial periodNo credit card requiredFree account availableSubscription-based||Starts at $14 per month7-day free trial periodNo credit card requiredFree account availableSubscription-based|
|List of Features and Services||Offers a wide range of advanced features for businesses that fall under beauty and wellness, including:Pay deskLivestreamOnline storeOnline bookingCustomer trackingMarketing campaignsWebsite builderMembershipsProduct inventory trackingPayroll||An online booking platform that manages your schedule by allowing your clients to see your schedule block of available times.Can manage multiple locationsAllows clients to fill up intake forms and other necessary informationCan work with other third-party apps and websites hosted on various platforms, providing a combined solution for your business, though at an additional cost.|
|Customer Size||FreelancersSmall businesses and startupsMid size businessesLarge businesses||FreelancersSmall businesses and startupsMid size businesses|
|Compatibility||Web-based platformiOS appsAndroid apps||Web-based platformiOS appsAndroid apps|
|Customer Service||PhoneOnline chat supportEmailSupport articles||Email customer support available Monday to Friday, 7am to 8pm, EST.Acuity Certified Experts provide hands-on help through calls and videoconferencingSupport articles|
|Choose Vagaro If…||Choose Acuity Scheduling If…|
|You’re running a business in the wellness and beauty industry. Vagaro is specifically designed for salon, wellness, and fitness center owners, providing more key advanced features relevant to your operations.|
You’re looking for an all-in-one business solution. Vagaro Merchant Services also offers powerful features that can improve your auxiliary operations, including website builders, payroll, membership, marketing, and payment processing through both credit card transactions and contactless payments. These access to features and add-on services may benefit you if you’re looking to upgrade more than just scheduling. Acuity Scheduling, on the other hand, requires other third-party apps to get similar additional features.
You want to streamline bookings from social platforms. Vagaro works alongside popular social media platforms like Instagram and Facebook. If a user is interested in booking you when they view your social media accounts, they can easily tap a button that can take them to your booking page.
|You’re a small to medium business. Acuity Scheduling is more affordable than Vagaro, making it the more practical solution if you have less than a thousand users. If you already have a website, marketing plan, and other advanced features and are only looking for booking software, it might be impractical getting Vagaro because its higher price might not be justified since you may not need its additional business tools. |
You prefer customizability. Acuity works with more third-party apps and other Squarespace products. This can give you control to customize your scheduling page, though you may have to hire someone to do this if you aren’t sure how to do this.
You’re a medical or wellness business that needs HIPAA-compliant software. Medical and wellness companies can’t just get any scheduling apps on the market; your software has to be HIPAA-compliant. Acuity Scheduling’s Powerhouse plan allows you to sign a BAA for HIPAA compliance and keep your client list highly confidential.
Gone are the days where most of your customers or clients are walk-ins that have to wait long times for service or paper booking systems with a high risk of error. Business scheduling software is changing the way businesses and service providers operate by providing the following benefits.
Vagaro and Acuity Scheduling are both excellent options for scheduling software with their own advantages. But to get the most out of your subscription, choose scheduling apps that your business can benefit from the most. If you don’t mind paying for more and can benefit from multiple business solutions, Vagaro is more than just an online booking software and can help you build your online presence more effectively. On the other hand, Acuity Scheduling offers more flexibility and the ability to use other third-party apps – perfect for the business that wants a more affordable scheduling option.
Calysta is the all-in-one EMR solution for aesthetic practices, aesthetic physicians, and dermatologists. Rather than using multiple software and apps to manage the auxiliary operations of your business, you can have one software that caters to your needs so you can put all your focus into the main operations and provide your clients with top-quality service. Try Calysta today with a free 1-month trial.
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