Electronic health records (EHRs) have become a crucial technology in healthcare. By digitizing patient information that was previously stored on paper, EHRs aim to streamline workflows, improve care coordination, and enable data-driven improvements across the healthcare system. But how exactly do EHRs help reduce costs for healthcare organizations?
Before examining the cost-saving benefits, let’s quickly review what EHRs are. EHRs are digital versions of patient medical information, including medical history, diagnoses, medications, treatment plans, immunization records, allergies, radiology images, and laboratory test results. This data is generated through patient encounters across the healthcare system.
EHRs are designed to make patient data securely accessible to authorized healthcare providers across multiple facilities. They replace old paper records that could be misfiled, damaged, or scattered across various sites. EHR systems give providers a more holistic view of each patient’s medical history to help inform care.
With healthcare expenses rising faster than inflation, there is an urgent need to control costs in the healthcare system. Healthcare spending in the United States reached $4.1 trillion in 2020, over $12,500 per person. With an aging population and advances in medical technology, costs are projected to continue growing substantially.
Controlling these escalating costs is crucial for improving access to care, reducing waste, and creating a more sustainable healthcare system. EHRs represent a promising technology for reducing healthcare costs in multiple ways.
By transitioning from paper to digital records, EHRs aim to streamline cumbersome manual workflows, minimize duplicative testing, reduce medical errors, and enable better care coordination. While EHR adoption requires substantial initial investments, the long-term cost savings can be significant.
Let’s examine some of the key ways EHRs can lead to cost reductions for healthcare organizations.
EHRs can significantly reduce administrative costs in several ways:
With all patient data digitized in one place, billing and coding processes for visits and procedures can be more automated and efficient. This reduces labor costs and speeds up reimbursements.
EHRs eliminate the need to manually file, retrieve, and store vast amounts of paper records. This reduces costs associated with paper and physical storage.
EHRs allow staff to focus less on managing records and more on delivering care. Administrative workflows can be optimized, reducing redundancies and allowing providers to see more patients.
Preventing costly medical errors is another way EHRs can reduce healthcare expenses:
EHRs make patients’ prescription information more accessible to providers. This helps avoid adverse drug interactions and duplicative prescriptions.
Digital records enable seamless communication between providers across settings, ensuring they have the complete information to deliver appropriate care.
With test results digitally accessible, duplicate tests can be avoided. This eliminates costs from unnecessary procedures.
By facilitating preventive care, EHRs can reduce more costly diseases down the road:
EHRs allow automated reminders to patients about needed screenings and chronic disease management. This helps prevent complications.
Analytics of EHR data can flag patients in need of extra care to prevent hospitalizations from escalating conditions.
Aggregated EHR data allows healthcare organizations to design targeted outreach programs for high-risk patient groups.
EHR data is key for new value-based payment models that reward providers based on quality and outcomes rather than volume of services:
EHRs allow organizations to track standard quality metrics to maximize reimbursements under value-based contracts.
Data extracted from EHRs guides improvements in clinical workflows and care programs to control costs.
Data sharing across care facilities is essential for successful accountable care organizations and similar initiatives.
While EHRs offer significant long-term cost reductions, realizing these benefits involves overcoming some challenges:
Purchasing and implementing an EHR system requires substantial upfront costs, as well as ongoing costs for maintenance, updates, and support.
During the transition from paper to digital, staff productivity may be impacted as providers learn new EHR workflows.
Safeguarding sensitive patient data stored digitally presents data security challenges requiring investments in cybersecurity systems.
To fully leverage EHR capabilities for cost control, organizations should focus on:
Select an EHR that fits clinical needs and workflows to avoid costly customizations down the road. Prioritize interoperability to maximize data sharing.
Streamline workflows to take full advantage of EHR capabilities. Provide ample staff training and support.
Get staff buy-in. Effective change management ensures EHR adoption success.
EHRs represent a transformative technology with vast potential to reduce costs in healthcare through optimized workflows, improved care coordination, reduced errors, and data-driven strategic improvements.
While EHR implementation requires upfront investment, the long-term benefits are significant. By selecting the right system, optimizing processes, and supporting staff, healthcare organizations can maximize cost savings and create a more sustainable care model focused on value for patients.