Frequently Asked Questions

Calysta Pro EMR is a free, all-in-one electronic medical records platform built specifically for aesthetic practices. It combines scheduling, clinical charting, consent forms, e-prescriptions, patient communication, and payment processing in a single HIPAA-compliant system.

Med spas, dermatology clinics, plastic surgery practices, IV therapy clinics, and any provider offering aesthetic or cosmetic treatments. Dr. Hardik Soni, MD, designed the platform based on workflows he uses in his own aesthetic medicine practice.

Yes. The core EMR platform has no monthly subscription fee. Scheduling, charting, consent forms, patient portal, and analytics are all included. Calysta Pro EMR generates revenue through a flat 2.95% payment processing rate on transactions you run through the system.

When you accept a credit card, debit card, or contactless payment through Calysta Pro EMR, the system charges a flat 2.95% per transaction. There are no monthly gateway fees, no PCI compliance surcharges, and no hidden costs.

E-prescription access is available at $240 per year. Optional add-ons include SMS Marketing at $99 per month and CRM + AI + Call Receptionist at $399 per month. All other features, including scheduling, charting, consent forms, reporting, and patient portal, are included at no additional cost.

Calysta Pro EMR's integrated payment processing is designed to work seamlessly with the charting workflow. Contact the team for details on processor compatibility. View Pricing for a complete breakdown.

Most practices complete onboarding in four steps: schedule a demo, configure your account, import patient data, and go live. The process is designed to take days rather than weeks.

No. The platform runs in the cloud, so there is no server hardware to install or maintain. Calysta Pro EMR's onboarding team walks you through account setup and data migration.

Yes. The onboarding process includes data migration assistance to transfer existing patient records into Calysta Pro EMR. Contact the team during your demo to discuss your specific migration needs.

Yes. All patient data is encrypted at rest and in transit. The platform includes role-based access controls, automatic audit logging, and SOC 2 aligned cloud infrastructure. Learn more about whether EHR systems are required by law.

Patient data is stored on HIPAA-compliant cloud servers within the United States. Calysta Pro EMR maintains Business Associate Agreements (BAAs) with all infrastructure providers.

You control access through role-based permissions. Providers, front-desk staff, and billing personnel each see only the data relevant to their role. Every record access is logged automatically for audit purposes.

The platform supports video consultations and virtual follow-ups, allowing providers to see patients remotely without switching to a separate tool.

Yes. Calysta Pro EMR includes clinical photo management with standardized lighting and angle tags. Photos attach directly to treatment records for consistent tracking across visits.

Yes. The e-prescribe module sends prescriptions electronically to any pharmacy in the network and checks drug interactions. It verifies patient allergies before completing each order. E-prescription access is available as an annual add-on at $240 per year.